Data Protection

Garuda62 Privacy Policy – Malaysian User Data Protection

Your privacy is garuda62's priority. This document transparently explains how we collect, use, store, and protect your personal data as a garuda62 platform user in Malaysia.

Updated: January 2026
Your Data Is Safe
256-bit SSL Encryption

Garuda62's Six Data Protection Principles

Garuda62 manages the personal data of Malaysia users based on six core principles that ensure your privacy is always protected.

High-Grade Encryption

All your personal and financial data on garuda62 is protected with 256-bit SSL encryption, the same standard used by leading banking institutions worldwide.

Not Sold to Third Parties

Garuda62 never sells, rents, or shares users' personal data with third parties for marketing purposes without your explicit consent.

Minimum Data Collection

Garuda62 only collects data that is strictly necessary to provide platform services, process transactions, and meet legal compliance requirements.

Data Control in Your Hands

Garuda62 users have the right to access, amend, delete, and export their own personal data at any time through the provided channels.

Secure Data Storage

User data is stored on servers protected by strict access controls, regular backups, and 24/7 security monitoring by the garuda62 technical team.

Breach Notification

In the event of any data security breach affecting user information, garuda62 is committed to notifying affected users within an appropriate timeframe.

What Data Does garuda62 Collect?

Below is an overview of the types of data collected, the purposes for which it is used, and the legal basis that permits such processing.

Data Category Example Information Purpose of Use Legal Basis for Processing
Identity Data Full name Date of birth ID card no. Identity verification (KYC), fraud prevention Legal Requirements
Contact Data Email Phone no. Address Account communications, transaction verification User Agreement
Financial Data Bank account no. Transaction history Payment method Deposit and withdrawal processing Legal Requirements
Usage Data Game history Login Platform preferences Platform improvement, fraud detection Legitimate Interests
Technical Data IP Address Device type Cookie data Platform security, analytics, location detection Legitimate Interests
Marketing Data Promotional preferences Feedback Relevant and personalised promotional offers Consent

Important note: This Privacy Policy forms part of the agreement between you and garuda62. By using the garuda62 platform, you are deemed to have read and agreed to this policy. If you do not agree, please stop using the platform and contact us to delete your account.

1. Who Is Responsible for Your Data

Garuda62 is the data controller for all personal information collected from users of the garuda62.pro platform. This means garuda62 determines the purpose and manner in which your personal data is processed, and garuda62 is responsible for ensuring your data is managed in accordance with this privacy policy and applicable data protection laws.

If you have any questions or concerns about how garuda62 handles your personal data, you can reach our support team at [email protected] at any time. We are committed to responding to every privacy-related inquiry within a reasonable timeframe.

2. How garuda62 Collects Your Personal Data

Garuda62 collects your personal data through several different channels, depending on how you interact with our platform.

2.1 Information You Provide Directly

This is data you provide directly to garuda62, including information entered during account registration, the KYC process, profile updates, making deposits or withdrawals, contacting customer support, and participating in any promotions or lucky draws.

2.2 Automatically Collected Information

When you use the garuda62 platform – whether via the website or mobile app – garuda62's systems automatically record certain technical information. This includes your device's IP address, browser type and version, operating system, pages visited within the platform, visit time and duration, and login data. This information is used to ensure platform security, detect suspicious activity, and improve the user experience.

2.3 Information from Third Parties

In the context of KYC verification and fraud prevention, garuda62 may receive information about you from authorised identity verification service providers, financial institutions processing your payments, and background verification agencies as required by law. All data received through these channels is managed in strict compliance with legal requirements.

garuda62 cookie protection: garuda62 uses cookies to enhance the user experience, save login preferences, and analyse platform performance. You can manage cookie settings through your browser settings. Please note that disabling certain cookies may affect the functionality of some areas of the garuda62 platform.

3. How garuda62 Uses Your Data

Garuda62 uses the personal data collected for a variety of legitimate purposes, all within the context of providing and improving platform services to you as a Malaysia-based user.

  • Account management: Create and maintain your garuda62 account, process registration and KYC identity verification
  • Transaction processing: Securely process deposits and withdrawal of winnings using your chosen payment method
  • Platform security: Detect and prevent fraud, money laundering, duplicate account usage, and any activity that violates garuda62's terms
  • Customer support: Respond to inquiries, resolve technical issues, and help you get the best experience on the garuda62 platform
  • Platform improvement: Analyze usage patterns to improve platform features, introduce new games, and enhance the user interface
  • Legal compliance: Fulfill reporting and compliance requirements as stipulated by applicable laws
  • Marketing communications: Send promotional offers, bonuses, and the latest product information – only to users who have consented to receive such communications

4. Data Sharing with Third Parties

Garuda62 does not sell users' personal data to any third party. However, in the course of operating the platform, garuda62 may need to share certain data with selected third parties in the following circumstances:

  • Payment service providers: Required financial data is shared with approved payment processors to enable deposit and withdrawal transactions to be completed securely
  • Game providers: Basic account information is shared with third-party game providers that supply games within the garuda62 platform
  • Identity verification services: Identity data is shared with approved KYC providers for the purpose of user identity verification
  • Relevant authorities: garuda62 will disclose user data to the relevant legal authorities or regulators when required to do so under applicable law.

All third-party service providers working with garuda62 are bound by strict data protection agreements and are only permitted to use user data for the specified purposes.

International data transfers: In some circumstances, your personal data may be processed or stored on servers located outside Malaysia. garuda62 ensures that any such data transfers are carried out with adequate safeguards in accordance with recognised international standards.

5. Data Retention Period

Garuda62 retains users' personal data for as long as it is necessary to fulfil the purposes set out in this privacy policy. In general, garuda62 follows these principles when determining data retention periods:

  • Active account data is retained for as long as your account remains active on the garuda62 platform
  • Financial transaction data is retained in accordance with legal requirements relating to anti-money laundering and financial record-keeping
  • KYC data is retained in accordance with compliance requirements set by the relevant authorities
  • After an account is closed, garuda62 may retain certain data for a specified period for legal compliance purposes and to resolve any outstanding disputes

6. Data Security at garuda62

Garuda62 implements a range of technical and operational security measures to protect users' personal data from unauthorised access, disclosure, alteration, or destruction. These measures include 256-bit SSL encryption for all data transmitted between your device and the garuda62 platform, strict access controls whereby only authorised personnel may access user data, continuous 24-hour security monitoring by the garuda62 technical team, periodic independent security audits, and established security incident response procedures.

While garuda62 takes all reasonable steps to protect your data, no security system is perfect. garuda62 encourages users to also play their part in keeping their own accounts secure by using strong passwords, enabling two-factor authentication (2FA), and never sharing login credentials with anyone.

Two-factor authentication (2FA): garuda62 provides two-factor authentication for all user accounts. We strongly encourage you to enable 2FA as an additional layer of protection. With 2FA active, even if someone obtains your password, they will still be unable to access your garuda62 account without the second verification code.

7. Cookies and Tracking Technologies

The garuda62 platform uses cookies and similar tracking technologies to enhance functionality and user experience. garuda62 uses several types of cookies: essential cookies required for core platform functions such as login authentication and security, performance cookies to analyze how users interact with the platform for improvement purposes, and functional cookies to remember your preferences such as language and display settings.

You can control and manage cookies through your web browser settings. Please note, however, that disabling certain types of cookies may affect specific features of the garuda62 platform and result in a less optimal user experience.

8. Amendments to the Privacy Policy

Garuda62 reserves the right to modify or update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or other operational reasons. Where there are material amendments, garuda62 will notify users via in-platform notifications, the registered email address, or an announcement on the garuda62.pro homepage. The most recent update date is always displayed at the top of this document for your reference.

Your Rights as a User
  • Access to your personal data
  • Correction of inaccurate data
  • Data deletion ("right to be forgotten")
  • Right to object to certain processing
  • Restriction of data processing
  • Data portability (export your data)
Privacy Inquiries
Contact us if you wish to exercise your privacy rights.

Your Rights Regarding Personal Data at garuda62

As a garuda62 user, you have a range of rights regarding your personal data that can be exercised at any time.

Right of Access

You have the right to request a copy of all personal data garuda62 holds about you. This request can be made through the garuda62 support team and will be processed within a reasonable timeframe.

Right to Rectification

If you find that your personal data on garuda62 is inaccurate or outdated, you have the right to request a correction or update be made promptly.

Right to Erasure

Under certain circumstances, you have the right to request that garuda62 delete your personal data. However, this right is subject to data retention requirements prescribed by law.

Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. garuda62 will act on this objection immediately.

Right to Data Portability

You have the right to receive the personal data you provided to garuda62 in a machine-readable format, and to transfer it to another data controller if desired.

Right to Restriction of Processing

Under certain circumstances, you may request that garuda62 restrict or limit how your personal data is processed while a dispute or review is ongoing.

How to exercise your rights: To exercise any of the above rights, please contact the garuda62 support team via live chat on the platform or by email at [email protected]. Include sufficient identifying information to allow us to verify your identity before processing your request. garuda62 is committed to responding to all privacy rights requests within 30 business days.

Your Data Is Safe with garuda62

Join over 500,000 Malaysian users who trust garuda62 with their privacy and data security. Register today with complete confidence.

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